Episode 288

Change: Melanie Penna on Worklfows, Problem Solving and Strategy

00:00:00
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00:37:33

August 27th, 2019

37 mins 33 secs

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About this Episode

Melanie Penna is the head of CX Integration at Comcast. In this conversation we talk about setting up an organization that is able to support changes, identifying known issues or gaps in your processes.

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